What are your AEM Hosting Options?

Aug 23, 2022

The early years of Adobe Experience Manager (AEM) development had a lot of customers asking, "how am I supposed to host this site?" The challenges to find a solid and secure system to host an AEM site were quite large. Adobe had a real problem on its hands because often, the infrastructure that was independently set up by customers was insufficient to the task or was done so by people who weren’t skilled enough in the system to be able to correctly do it. This caused a lot of heartburn for those organizations that made large investments in license fees and implementation costs. Thankfully, the years of maturity and ownership by Adobe have simplified the ways to properly host an AEM site.  


Today, there are 3 basic ways to host an AEM environment: Self Hosted, Adobe Managed Services, and AEM as a Cloud Service. Let’s quickly break down each one.  

  • Self-Hosted – This typically means that the organization is completely responsible for the entire server setup, or more accurately that Adobe is NOT responsible. This requires that a company have an actual license key from Adobe. Within this option are actually a few choices: physical on-premise server, private/public cloud, or a managed service provider. Whatever the option chosen, the company will be responsible for handling all code deployments, including software patches and upgrades. A CDN could be used, but the organization will need to set it up and manage it on their own.  
  • Adobe Managed Services – This was Adobe’s initial attempt at a hosting solution and is used today exclusively for those customers that still have a license key. It is exclusively on Adobe’s Cloud infrastructure. Organizations must rely on the Adobe Customer Success Engineer (CSE) for code deployments, or (with the assistance of the CSE) you can have access to Cloud Manager for CI/CD pipeline to manage it yourself. The CSE will also assist in deploying the latest software updates and patches from Adobe, ensuring your stack stays up to date. It will require planning to scale up the infrastructure for high volume events.  
  • AEM as a Cloud Service – This is Adobe’s latest and most comprehensive hosting solution. Any new purchase of AEM will require its use. The great news is that this means you will get access to Cloud Manager for your CI/CD pipeline (ensuring that your code will always validate against Adobe’s code base), an Adobe managed CDN, autoscaling of the infrastructure to handle high-volume events without the need for direct intervention, and access to the latest features and security updates that Adobe offers.  


Below is a matrix to help clarify some details about each hosting option.  



Recently, I sat down with our own Joey Smith, VP of Client Enablement and DevOps, to discuss hosting options for AEM and to answer the question, "What is the best way to host my AEM website?" In our conversation he shared many insights to help organizations as they consider the infrastructure side of an AEM site. You can listen below from our YouTube account



While hosting an AEM site has become more solid and secure, thanks to Adobe’s tools, there are still several things that an organization will need assistance with. Our team of DevOps engineers and system administrators have been working with AEM for over a decade and understand the intricacies of the AEM infrastructure. As an AEM Sites DevOps specialized partner, we can help an organization regardless of which hosting option they choose. If you need some assistance with your AEM hosting solution, then we would be more than happy to help.

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